Legal Center

Privacy Policy

How Toucan may handle personal information across the platform.

Draft for legal review. Version 1.0. Sample language only — not legal advice and not a binding agreement.

Information collected

Toucan may process account information, employer information, employee information, Toucan Passport information, benefit eligibility, benefit enrollment, wallet transactions, provider relationships, device and usage information, and support interactions.

How information is used

Placeholder text for counsel review. This section will describe the parties' obligations, applicable limits and any required disclosures once reviewed by legal counsel.

Data sharing

Placeholder text for counsel review. This section will describe the parties' obligations, applicable limits and any required disclosures once reviewed by legal counsel.

Employers

Employers receive administrative information such as eligibility, enrollment status and contribution amounts. Employers do not receive member provider credentials, personal provider correspondence or browsing activity.

Benefit providers

Placeholder text for counsel review. This section will describe the parties' obligations, applicable limits and any required disclosures once reviewed by legal counsel.

Service providers

Placeholder text for counsel review. This section will describe the parties' obligations, applicable limits and any required disclosures once reviewed by legal counsel.

Payment partners

Placeholder text for counsel review. This section will describe the parties' obligations, applicable limits and any required disclosures once reviewed by legal counsel.

Security

Placeholder text for counsel review. This section will describe the parties' obligations, applicable limits and any required disclosures once reviewed by legal counsel.

Data retention

Placeholder text for counsel review. This section will describe the parties' obligations, applicable limits and any required disclosures once reviewed by legal counsel.

Your choices

Placeholder text for counsel review. This section will describe the parties' obligations, applicable limits and any required disclosures once reviewed by legal counsel.

Account deletion

Placeholder text for counsel review. This section will describe the parties' obligations, applicable limits and any required disclosures once reviewed by legal counsel.

Cookies

Placeholder text for counsel review. This section will describe the parties' obligations, applicable limits and any required disclosures once reviewed by legal counsel.

Children's privacy

Placeholder text for counsel review. This section will describe the parties' obligations, applicable limits and any required disclosures once reviewed by legal counsel.

U.S. state privacy rights

Placeholder text for counsel review. This section will describe the parties' obligations, applicable limits and any required disclosures once reviewed by legal counsel.

International privacy

Placeholder text for counsel review. This section will describe the parties' obligations, applicable limits and any required disclosures once reviewed by legal counsel.

Changes to this policy

Placeholder text for counsel review. This section will describe the parties' obligations, applicable limits and any required disclosures once reviewed by legal counsel.

Contact information

Privacy questions can be sent to privacy@toucanbenefits.demo.