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Toucan legal documents

Every document below is draft sample content prepared for legal review. Nothing here is legal advice or a final agreement.

In preparation

These documents are tracked internally and will be published once drafted and reviewed.

  • • Employer Master Services Agreement
  • • Employer Order Form
  • • Provider Participation Agreement
  • • Subprocessor List
  • • Information Security Addendum
  • • SLA / Support Policy
  • • Business Continuity Policy
  • • Incident Response Policy
  • • Data Retention Policy
  • • Account Deletion Policy
  • • Intellectual Property / Brand Usage Policy
  • • Complaint / Dispute Process
  • • Benefit-Specific Disclosures
  • • Payment / Cardholder Terms