Legal Center
Toucan legal documents
Every document below is draft sample content prepared for legal review. Nothing here is legal advice or a final agreement.
Terms of Service
The general agreement covering use of the Toucan platform.
Draft v1.0 — for legal review
Privacy Policy
How Toucan may handle personal information across the platform.
Draft v1.0 — for legal review
Cookie Policy
Categories of cookies Toucan may use and how choices will work.
Draft v1.0 — for legal review
Acceptable Use Policy
Behaviour that is not permitted on the Toucan platform.
Draft v1.0 — for legal review
Accessibility Statement
Toucan's intention to provide an accessible experience.
Draft v1.0 — for legal review
Toucan Member Terms
The member's own relationship with Toucan, separate from any employer agreement.
Draft v1.0 — for legal review
Member Email Terms
What a Toucan Member Email alias is, and is not.
Draft v1.0 — for legal review
Toucan Benefit Card Terms
Placeholder terms for simulated benefit cards. Toucan is not a bank.
Draft v0.1 — for legal review
Insurance & Regulated Benefit Disclosure
How regulated products may be offered through the marketplace.
Draft v0.1 — for legal review
Employer Services Agreement
Employer Agreement — draft for counsel.
Draft v0.1 — for legal review
Toucan Provider Agreement
Provider participation terms. Commercial terms stay confidential to each provider.
Draft v0.1 — for legal review
Data Processing Addendum
Template addendum covering data-processing responsibilities.
Draft v0.1 — for legal review
Security Overview
How Toucan protects accounts, tenants and data at a high level.
In preparation
These documents are tracked internally and will be published once drafted and reviewed.
- • Employer Master Services Agreement
- • Employer Order Form
- • Provider Participation Agreement
- • Subprocessor List
- • Information Security Addendum
- • SLA / Support Policy
- • Business Continuity Policy
- • Incident Response Policy
- • Data Retention Policy
- • Account Deletion Policy
- • Intellectual Property / Brand Usage Policy
- • Complaint / Dispute Process
- • Benefit-Specific Disclosures
- • Payment / Cardholder Terms
